With transferring into a new residence we experienced quite a bit on our plates and just Enable the complete put in place mistake go, In particular because no person at any time referred to as me again.
In above fifty decades of dealing with businesses, equally being a buyer and being a outstanding Wall Street Securities Analyst, AT&T stands as being the worst experience each from an item and service stage.
December 4, 2015 at 6:27 pm I'm furious today. i switched over to AT&T from dash after currently being with them for 13 several years. i work for DirecTV & now we are owned by AT&T i made a decision to go check if switching swithing my five traces around will conserve me funds. basically I'm going into an AT&T store where i greeted by sales woman Aleshia T (that has been fired for providing fraud data to new prospects auch as myself). i informed her I used to be just coming to collect information instead of to try and do no switching at enough time. however the primary reason i wouldn't change was due to i had to pay-off my sprint account 1st. she advised me that all she require is my account information and that AT&T will deal with all of the harmony that i have with aprint. so I had been like actually. so I used to be offered.
Due to the fact then, I've stored calling Marion requesting update. At a single level, she informed me which they ended up purchasing the board, but due to significant rain in the area, it was demanding To place my work over the agenda. far more then a few months have handed, then suddenly this week After i asked for update, she told me that I really need to Visit the installer for guarantee problem and insisted she wasn't liable. I have the textual content messages saved which Plainly exhibits that she informed me that the warranty will likely be taken care of by SH distribution not the installer, Additionally, it displays that she and her manager have agreed to interchange my floor. If she Consider the guarantee must be managed by the installer, why did she told me that they are buying the board, why did she and her sales manager even hassle to come back to my household to inspect the floor? As an excellent business observe, they ought to hold their guarantee and replace my floor. I don't know the installed, the installer is their contractor. They ought to be to blame for The task their contractor does for The shopper.
I am returning the referenced tools to ATT resulting from my dissatisfaction to address the billing and payments created within the account with both of those ATT and Immediate TV. My initiatives to deal with the quantity owed have been flipped back and forth from ATT and Direct Television set several moments and almost nothing has been solved to-day. Let me help it become obvious, I would continue to love to hold the Uverse and a phone line at 1718 Clay Avenue nevertheless the ordeal that I've passed through leaves an extremely bitter practical experience and taste in my mouth.
I would like to make the criticism that your development company dug two holes near our parking loads. They caused major mess for more than 10 days without ending up.
I nevertheless want to subscribe to AT&T Net companies, possibly DSL for your backup or, ideally, U-verse World-wide-web to interchange my current ISP. But I have to know what constitutes a proper installation of U-verse Web service without influencing my ‘wired’ landline cell phone support.
July 22, 2018 at ten:24 am i are a purchaser of att for 32 years and this past calendar year has become so undesirable i an thinking about leaving att and inform all of my friends to accomplish the same . about two or three a long time ago or more time i am not sure the date but i was contacted by att about switching to u-verse that i could bundle my expert services collectively and would make it cheaper and i was questioned what my solutions were being i instructed the individual that we had World wide web landline cellular phones and I used to be questioned how we applied our landline i reported we only use it to received medical professional appointments and i was explained to underneath u-verse It could be $10.00 assuming that i stayed with u-verse and i wasn't instructed Anytime it will transform after which my Invoice stared to alter and when i call att to view why it's got transformed they advised me it absolutely was a promotion to the landline that is why it went from $10.
Solo, queremos dejar constancia, del descontento que sentimos como clientes de AT&T. Cuando tuvimos el servicio de World wide web y de like it telefono residencial siempre llegamos by means of telefonica o by using Chat a un entendimiento razonable.
Tech Male #two – Said the traces experienced h2o in them; but AT&T wouldn’t swap them as a result of Value related with it. He linked a new port that killed the sign to my home fully.
I get surveys from ATT constantly but I significantly doubt they even get examine mainly because should they did then maybe an individual would be concerned adequate to Get hold of me to try to appropriate the problems I am having. I accustomed to Imagine Comcast was a Awful company but ATT is just as lousy!
This failure of AT&T to repair the condition with my phone line is pretty much Placing my lifestyle at risk simply because with my disabilities I don't have any other solution to summon unexpected emergency support than my landline phone.
February twenty five, 2015 at five:08 pm Completely the WORST company with the WORST customer service ever!!!!! I contacted customer care on January 20 to request an agent to lower my Monthly bill that was $200 for primary cable and World-wide-web. The agent SUPPOSEDLY gave me a discount. Her pitch was the greater you may have Dallas Texas 75247 buy carpeting the more you save. She recommended that if I additional/bundled a home phone that my Invoice will be lowered. Evidently Once i been given my Monthly bill it had skyrocketed. No-one experienced any notes within the former conversation but that The explanation for my connect with was to decrease my bill. Nicely it don’t have a rocket scientist to view that If I was calling to reduce my Invoice that I would not have included nearly anything that could increased my Monthly bill. Right after speaking to 6 other reps my Invoice even now wasn't altered and my companies was suspended and for non payment of the INCORRECT bill.
Oct 20, 2014 at three:fifty six pm I'm not joyful with att aand they dont change my program and nonetheless way too superior selling price your busniess is dirty and I need dicount rate or not seem all att mess around with me seem dont careabout deaf peoplealso i implement complain about att mixed up all damn bill are differance and i want hook up now back or not i wont purchase almost nothing realize it your att just Learn More isn't qualified not superior busniess you are trying give large cost Therefore if u dont hook back on then i halt payment Alright